Policies



HOLIDAY SEASONAL SHIPPING TIMES. ALL ORDERS BETWEEN NOVEMBER 15 AND DECEMBER 15TH WILL BE SHIPPED AND PROCESSED BEFORE DECEMBER 15TH. ORDERS WILL NOT SHIP OUT IMMEDIATELY. IF YOU ARE NEEDING A RUSH ORDER PLEASE EMAIL PINKLOMEIM@GMAIL.COM TO REQUEST AND PAY FOR FASTER SHIPPING. 

For all painting purchases please allow 1-2 weeks for your order to process, wrap and ship. Once shipped, you will receive a tracking number via email.

No refunds on purchases. 

No Returns.

Tracking numbers are to be used upon receipt. Please track your packages to ensure proper and safe delivery.

Custom/Commission work takes 2-3 weeks for completion.

A 50% deposit is required up front and the rest upon completion.

Prints are printed on demand. Please allow 1-2 weeks for prints to be made before they are shipped out.

If you are a local purchaser of a painting, please contact pinklomein@gmail.com to schedule a painting pick up. (Houston residents only)